Contact us

The fastest way to reach MyFilterFlow is email or phone. We reply within one business day.

Order questions

For order status, a wrong or damaged item, or a return, email us with your order details and we will sort it out. Returns and the Size Fit Guarantee are explained on the returns page; delivery timing is on the shipping page.

Auto-delivery

You can pause, skip, or cancel auto-delivery yourself anytime from the link in your Stripe receipt email. If you cannot find it, email us and we will do it for you.

Pro and bulk orders

HVAC companies, landlords, and property managers: email us your sizes, MERV ratings, and quantities and we will send a written quote. More about the business is on our about page.

MyFilterFlow is an online-only store; the Bowie address is our business office, not a retail storefront.