Shipping policy

MyFilterFlow sells HVAC filters online and ships nationwide in the United States.

Cost

Shipping is free on every order, everywhere in the continental US.

Timing

Orders ship within 1 to 2 business days of payment. Delivery typically takes 3 to 5 business days after the order is placed. You get a confirmation email when you order and your payment receipt from Stripe.

Auto-delivery orders

Auto-delivery orders ship on a fixed schedule by filter type: every 3 months for 1 inch filters, every 6 months for 4 inch filters, and once a year for 5 inch filters. Shipping is free on every cycle. Manage, pause, or cancel auto-delivery anytime from the link in your Stripe receipt email.

Wrong size?

If the filter does not fit your system, the exchange is free or your money back. That is the Size Fit Guarantee. See the returns policy.

Questions

Email support@myfilterflow.com or call (510) 290-4663. We reply within one business day.